AES AFLS TECHNOLOGY SUPPORT TEAM

Click below to enter a support ticket.  A uark.edu email account is required. 

UAEX clients please call or email.

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Email: agritech@uark.edu    Monday - Friday, 8am to 5pm

Phone: 479-575-3420           Monday - Friday, 8am to 5pm

Computer Labs:  http://bumperslabs.uark.edu/


Alert

 

New Virtual Private Network (VPN) Software!

Coming November 18th

 

On November 18, Junos Pulse will be released as the university’s enterprise virtual private network (VPN) software. VPN provides a secure connection to campus resources for off-campus users. 

 

This will affect users that connect to U-Drive or Remote Desktop.

 

The new VPN software replaces Network Connect, which is no longer supported by its vendor, and offers forward compatibility with current operating systems. 

 

VPN access is available at http://vpn.uark.edu using a Web browser.

 

IT Services recommends that users who installed the Network Connect software uninstall and then download Junos Pulse at http://vpn.uark.edu.

 

If you have any questions please contact our help desk at 479-575-3420 or agritech@uark.edu 

 

New Wireless Networks 

On Wednesday, July 16, wireless users will no longer have access to UA Secure and UA Wireless and will need to select one of the following: UARK 5G Wi-Fi, UARK 2G Wi-Fi or UARK Guest Wi-Fi.